Our Reviews

enjoyable & pleasant.Very comfortable.

Very professional

Did not I like it

Fast Service

Best customer service in the area!!!

Poor. Suggested I needed something that wasn’t needed to be done and put on the invoice that I was the one who said the fuel pump was leaking which was false. I never noticed the car leaking oil and that’s what the invoice says I stated which I didn’t. Most likely would never come back to this Chevy again

a wonderful and pleasant experience at Open Road Chevrolet in Union. the staff patient, kind and understanding with my car situation

Terrible experience.

It was easy and awesome service

my salesman wadley lied to me

It was ok

The interest rate they charge me is too much. Other dealers are giving 0% interest rate

great customer service.

Great

They are very accommodating and honest

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Everything went well, they were very nice and gave me the best deal to fit my needs.

Everyone was very professional

Daniel was amazing, he knew right away what we were talking about, and fixed it right away. We are so happy we came to Open Road!

Great service

My salesperson was Chris "Rock". I had a great experience at Open Road Chevrolet. I found the exact car I wanted, at a fair price with excellent customer service. Chris "Rock" was a great salesman. He was very straightforward and told me everything about the vehicle. I received outstanding service! I'm very happy with the purchase of my new Chevy Trax. I highly recommend this dealership.

From the moment I drove in - met with Daniel his demeanor and client service put me at ease.

Keep the customer up to date on there car

upon arrival there is always someone there to greet me and take my car inside. I have always had the pleasure of a very nice person, I get text on my services even as I wait.

Good service

I went in was quoted prices then when it was time to pay the price was higher I went in for new tires and a wheel alignment it took them 6 hours to get my truck done 6 hours I missed a day at work for something that should have taken a hour Carlos the adviser is a liar and not a man of his word

The salesperson was very kind, and the service was excellent. I’ll be happy to come back in the future for another vehicle purchase.

The Place was clean. Employees professional

The employees responsible for greeting customers were professional and friendly. The vehicle was taken on time and all work completed very timely. The same individual who greeted me in the morning came back after the service was completed to have me sign the completed work order and told me where my car can be picked up. I also received a text from the service center advising me of the vehicle inspection and that it passed all of the inspected areas.

It was quick and efficient.

The service advisors are always professional and fully communicate the work to be done to be sure we are aligned. I waited for the vehicle to be serviced, it was done quickly and all agreed services were performed.

My experience at Open Road Chevrolet was a great one. Sat down with Margaret told her what I was looking for, in no time we had a deal worked out.

I went to Omar for my 1st vehicle, which was a 2024 Chevy EV Blazer. I had one minor issue and he helped me quickly, ensuring I received the help that was needed. Unfortunately, 3/23/26, had an accident, vehicle totaled. I called Omar and he kind and considerate of the situation. He knew I wasn't feeling too well after the accident and he had me in and out of the dealership in about 1.5 to 2 hours, I cannot recall. Omar was kind, professional, and respectful. He offered me aspirin for pain, tea/coffee/water, and his charger (my phone was low on the battery). After the sale was complete, he drove my new vehicle to the rental dealership with me to drop the rental off. After, he drove my new vehicle back to the dealership. I cannot say enough kind words for Omar. He is the best in my opinion. I will definitely go back to him when it's time. Thank you Omar for your professionalism and kindness ❤️ 🙏🏽 Anyone looking for this type of treatment because now it's rare, please see Omar at Open Road Chevrolet i. Union, NJ. Contact Omar at omar.griffin@openroad.com;)

Daniel really took care of me

Wadley is amazing at what he does! He’s friendly, patient, and very helpful. I first came to him in August just to check numbers, and even though I can be a bit indecisive, he worked with me without any pressure. I came back on September 13th because I felt comfortable buying with him. I originally wanted a 2025 Chevy Trax, but ended up leaving with a beautiful blue Chevy Equinox that caught my eye. Thank you, Wadley, for making the whole process smooth and enjoyable. If you’re looking for a vehicle, go see him you won’t regret it!

The experience took longer than expected, but it was great.

Brought my car in two Tuesdays ago for AC repair and headlamp replacement. Was told at the latest it would be fixed the following Tuesday. On Thursday received an email that parts were in. Never received another message from again about the status of the car. I had to call and was told Wednesday. Wednesday, I had to call again, still not ready. Thursday, it was finally ready. There was absolutely no feedback from the Service department except for the initial call. Customers should not be told a car will be ready on a certain date and it isn’t. Also, if there are delays, the Service Department should be calling the customer and letting them know. I was caused inconvenience because the car wasn’t ready on time.

Unlike pass appointments I was in and out in a hour just like my advisor said.

It was fine

Good customer service, cleanliness, & professionalism!!

Fast!

The staff is very professional and helpful. The service is excellent. Your car receives a complete and comprehensive review to insure that it is safe and that all moving parts are in good condition and don't require replacement or repair.

Better experience than other dealerships in the past

5 hours for an oil change and wheel alignment is just too inconvenient

The technician shouldn’t be so quick walking around the factor say that there isn’t anything wrong initially. Carlos is always a pleasure to work with to get issues resolved

Quick service

Always excellent

Service manager is very rude. Talks abruptly and no help. When my truck was done I paid my invoice. He handed me to key and said truck is outside. It was 95 degrees and I was searching for my truck. Asked lot attendant who refused to help me. I went back inside service dept and an employee went looking for my truck. He drove it up to where I was waiting I spent 52.000 dollars and didn’t get the respect I deserved in service department. Advisor should have gotten my truck for me

Margaret was a pleasure doing business with. Because of the distance, we were able to make a deal over the phone. While at the dealership, she made everything as comfortable and easy as possible. And her knowledge on the vehicle was top notch.

..

Salesman and manager were fantastic

Thank you for the service! I'll Be Back...

Fast service. Great experience

The experience was very great thank you

Great service